Integrated Facilities Management

The invisible force
behind everyday life.

EFS keeps the essential spaces of business, government and society operating safely, efficiently and continuously across 30+ countries.

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Infrastructure & Technical Operations

Expert hands on
every system.

From electrical infrastructure to mechanical systems — EFS technical teams keep critical assets running safely across every site we manage.

Our capabilities Case studies
30+ Countries · 75,000+ Professionals

One standard.
Everywhere we operate.

From the Arabian Gulf to Sub-Saharan Africa — local expertise delivered at global scale with the same quality on every site.

Global presence Partner with EFS
01 / 03
99.4%
SLA compliance · UAE Gov.
−23%
Cost reduction, Year 1
90 days
Mobilisation record
EFS Team
Who We Are

ISO Certified, Award-Winning
& Credible Choice

EFS Facilities Services Group is a conspicuous name across the Middle East, Africa, South Asia, Europe and Turkey. We are recognised regionally for our company values of accountability and ownership. Our operating companies serve 30+ countries.

Over two decades in the region
75,000+ Workforce across MEASA
50+ Service Lines across 5 core sectors
ISO 9001 · ISO 14001 · ISO 45001 Certified
Read More Our Impact

The scale behind
everything we do

EFS operates across three continents, managing critical environments for governments, healthcare systems and global enterprises.

30+ Countries served View map
75,000+ Workforce Join us
15 Operating companies Our group
100M+ sqm managed Case studies
2,000+ Clients Evidence
50+ Service lines Services
Sectors & Verticals

Sectors we
keep running

Five specialist verticals, each delivered by dedicated EFS teams for the people inside the spaces we manage — every day, without interruption.

Sector

Integrated Facilities
Management

Total FM, soft services, technical operations and asset management delivered as one unified contract.

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Sector

Infrastructure

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Sector

Leisure &
Hospitality

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Sector

Security
Services

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Sector

Staffing
Solutions

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Six service lines.
One seamless delivery.

From total facilities management to specialist bio-clean — EFS services delivered across 30+ countries by 75,000+ professionals.

Operational evidence

What we delivered —
and what changed

Real contracts, real people on the ground, and what our clients measured afterwards. A few of the stories behind the numbers.

Government district towers in Abu Dhabi Government
Abu Dhabi, UAE
−23%Cost reduction, year one

Total FM for a major government ministry campus

2.4M sqm · 48 buildings · 1,200 staff

The challenge

Fragmented contracts across 12 providers creating compliance gaps and governance risk.

What we did

CAFM integration, IoT asset monitoring, live SLA dashboards. Full mobilisation in 90 days. Zero disruption to operations.

The result

23% cost reduction. 99.4% SLA compliance in year one.

EFS hospitality team welcoming a visitor at reception Healthcare
Riyadh, Saudi Arabia
−31%Hospital-acquired infection rate

Integrated FM for a 1,200-bed tertiary hospital

1,200 beds · 24/7 operations

The challenge

Infection control failures threatening JCI accreditation and patient safety.

What we did

UV-C robotics, AI cleaning verification, digital audit trail. Phased handover over 45 days around live patient areas.

The result

HAI rate reduced 31%. JCI standards achieved on first audit.

EFS rope-access technicians cleaning a glass facade Aviation
Nairobi, Kenya · JKIA
22 daysTo fully operational

Airport FM emergency mobilisation, JKIA

380 personnel · 22 days

The challenge

Incumbent exiting under 30 days. Safety compliance and CAA certification at risk.

What we did

Digital work orders, mobile supervision, real-time compliance tracking. Fully operational in 22 days including complete recruitment.

The result

Zero safety incidents in 90 days. Full CAA compliance maintained.

Technology & Innovation

Converting data into
operational impact

"EFS technology converts facilities data into intelligence, action and measurable operational impact — making the invisible force behind everyday life increasingly visible, auditable and optimised."
Smart building technology interface

Smart Buildings & IoT

Sensor integrationAutomated building controlPredictive analytics
Talk to our team
Smart Buildings & IoT 01 / 05
Group Structure

Understanding
the EFS Group

EFS operates through a structured hierarchy — critical for investors, JV partners and institutional buyers who need to know which entity they are contracting with.

15+Operating companies
30+Countries served
75K+Workforce professionals
How we're organised
  1. Level 01

    EFS Facilities Services Group

    Parent holding entity — strategy, governance, group technology, ESG and investor relations.

  2. Level 02

    Country Operating Companies

    15 operating companies with local registration, in-country leadership and statutory compliance.

  3. Level 03

    Specialist Business Lines

    Technology, sustainability, training and specialist verticals operating across the group.

  4. Level 04

    Local Service Capability

    In-country teams supporting nationalisation programmes and local content requirements.

75K+

Real people on every site.

Local teams recruited, trained and led in-country — the faces behind every building we keep running.

Where we work
14 regional offices · Presence in 30+ nations
UAESaudi ArabiaQatarKuwaitBahrainOmanIraqJordanTurkeyPakistanIndiaKenyaTanzaniaNigeria
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PASSION · PRECISION · PEOPLE

Members of EFS Group

Ten specialist businesses operating under the EFS Group umbrella — each a leader in its domain.

Newsroom

Latest from EFS

News, milestones and stories from our teams across the Middle East, Africa, South Asia and Turkey.

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Latest
Media

Strategic partnership between Manifest and EFSIM Facilities Management Services for the development of a new Integrated Facilities Management standard in Greece

Manifest announces its strategic partnership with EFSIM Facilities Management Services, within the framework of an agreement that creates the conditions for the development of a modern…

Read story
Governance

Institutional
Trust Centre

A consolidated resource for B2G procurement, prequalification and enterprise due diligence.

Certified to international standards
Quality
Environment
Health & Safety
EFS safety engineer reviewing a site inspection checklist People-first compliance

Standards are only as strong as the people who live them.

Every policy in this centre is put into practice daily by trained teams on the ground.

01 HSEQ Health, safety, environment and quality frameworks globally.
02 Accreditations ISO 9001, 14001, 45001 and sector certifications.
03 Governance Board composition, ethics and compliance frameworks.
04 ESG Auditable ESG reporting against recognised standards.
05 Policies Full operational policy suite for procurement review.
06 Supplier Standards Code of conduct across the EFS supply chain.
07 Data Privacy GDPR-aligned framework for client and workforce data.
08 Business Continuity BCP documentation for critical FM contracts.
09 Awards Recognition across FM excellence and innovation.
10 Tender Docs PQQ responses and capability statements on request.

Ready to discuss
a requirement?

Whether you're managing a government estate, healthcare portfolio or regional infrastructure programme — tell us and we'll respond within one working day.

Submit an enquiry Download capability statement